Houston 911/ TeleHealth Nurse Program

At 10 last night, we told you about a new program that the City of Houston Fire Department started last year. When you call 911, your call may get transferred to a nurse call center in San Antonio so the nurse can decide if you really need an ambulance.

It happened to Natalie Holmes when she called 911 for an ambulance for her nephew. In the story, we could only play clips of the call because of time constraints. With Natalie’s permission, we have posted the entire call for you to hear. 

Tell me what you think by posting a comment below. Do you think the TeleHealth Nurse Program is a good thing?


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