If I had a penny for every e-mail or voice mail message I got about problems with apartment complexes, I would be a rich woman! In April, I compiled a detailed list of what renters can do if those managers refuse to answer your maintenance requests. The latest e-mail I received came from Jennifer on the Southwest side. She says she has a serious leak in her ceiling, mold and carpet that reeks of urine. She says the apartment complex refuses to fix the problems she considers a hazard to her and her children’s health.
Having similar problems? Here’s a link to the story we aired in April that will explain what you can do to get the apartment management’s attention, or, as a last resort, legally get out of your lease.
Have a great weekend!