Tonight on Local 2 News at 10, I took my running blog post “Operation Price Check” to the air.
Out of 53 grocery shopping trips since Dec. 13, 2009, I have been overcharged 16 times. I was undercharged 4 times. On 33 trips, I paid the exact price advertised on the store shelf.
If you’re just reading about “Operation Price Check” for the first time… check out the post from December 13th when I started the project. I’m doing this thing for a whole year. At the end, I’ll tell you how much I was overcharged and how much I got back for invoking Kroger’s policy of getting one item free for which I was overcharged. In December, I will donate all of that money to the Houston Food Bank.
Try out “Operation Price Check” at your house… and see how much you save at the grocery store.
Some things I’ve learned since I started the project 7 months ago:
- It’s easier to get through the checkout line, review your receipt… and then request a refund for any overcharges at the Customer Service Booth.
- Kroger’s “Scan Right Policy” does not apply to produce, meat or any item that does not have a bar code on it.
- State laws prevent any store from giving you any tobacco or alcohol items for free.
- If you pay for your groceries with a credit card, the store will issue your refund by crediting your card.
Overcharged Refunded Time Wasted Undercharged
12/13/09 .10 $1.61 4 minutes
12/18/09 No errors
12/20/09 No errors
12/22/09 No errors
12/26/09 .19 $1.65 (Didn’t request refund of $1.44).
12/30/09 .10 (Didn’t ask for a refund of $1.89.) .31 undercharged
1/1/10 No errors
1/9//10 No errors
1/10/10 $8.18 $27.47 >5 min. .14 undercharged
1/12/10 No errors
1/13/10 $1.30 $3.29 2 min.
1/16/10 No errors
1/19/10 .20 .89 Less than a min. Randall’s
1/23/10 .75 3.09 2 minutes
1/26/10 $7.52 $13.54 7 minutes
1/31/10 Undercharged $4.86
2/3/10 Undercharged .44
2/6/10 $5.30 $14.34 11 minutes
2/14/10 No errors
2/19/10 .98 2.79 12 minutes
3/3/10 $.1.49 $8.98 4 minutes
3/7/10 No errors
3/14/10 Undercharged $3.33
3/15/10 No errors
3/20/10 .10 (Didn’t ask for a refund of $1.39)
3/30/10 No errors
4/5/10 No errors
4/8/10 No errors
4/10/10 No errors
4/11/10 .30 (Didn’t ask for refund)
4/13/10 No errors
4/18/10 $2.27 $6.26 20 min.
4/22/10 No errors
4/28/10 No errors
5/2/10 $1.32 $2.90 9 min.
5/3/10 No errors
5/9/10 No errors
5/14/10 $4.10 $4.10
5/18/10 $2.67 $3.97
5/22/10 No errors
5/23/10 No errors
5/25/10 No errors
5/31/10 $4.56 $6.06
6/6/10 No errors
6/7/10 No errors
6/20/10 No errors
6/22/10 No errors
6/24/10 No errors
6/27/10 No errors
6/29/10 No errors
6/30/10 No errors
7/2/10 No errors
7/5/10 $11.18 $11.18
My morning started with a surprise visit from the President of Harris County Medical Society and a representative of the Texas Medical Association. They dropped by the station to present myself, investigative producer Brian Sasser and photojournalists John Barone and Jon Hill with an award for our “Swine Flu Family Guide” that aired last year.
first visit; and I am in awe of the work that the teachers and staff do. Crossroads is for children with learning disabilities. The student to teacher ratio in each classroom is 8 to 1.
My last stop of the day was to Hotel Za Za for an MDA event honoring the biggest givers in Houston. It’s called the Elite 50. The whole event had a speakeasy theme… so we all wore disguises. Thanks to everyone who contributes to the Muscular Dystrophy Association!
Tonight at 10, we explained what some customers say is causing their iPhone4 to drop calls in mid-conversation.
