Archive for January, 2009

Bye-bye Bill Heard. Hello Durant Auto Group.
January 28, 2009

As many of you know, Bill Heard Chevrolet kept me busy for many months. The calls and emails about unscrupulous sales tactics there seemed never-ending. I’ve posted most of our stories below in case you didn’t see them.
Local 2 Investigates Bill Heard Chevrolet: November 13, 2007
New Complaints against Bill Heard: November 22, 2007
Local 2 Investigates [...]

Does “Liquidation” mean Lower prices?
January 21, 2009

In tonight’s “Ask Amy” segment, we went shopping.  (And I get paid to do this job!)
I’ve actually had a lot of you ask me if those liquidation sales, like the one at Circuit City now, really have good deals.
To find out, I picked several products at Circuit City, wrote down the model numbers and compared [...]

Everybody likes a freebie
January 21, 2009

The wheels of my car mysteriously turned towards the Galleria on my way home tonight.  No worries- there’s no guilt involved.  I just can’t pass up a good deal. And “free” is as good as a deal can be.
In case you haven’t heard, a class action lawsuit has resulted in a settlement where several department stores [...]

Speed Traps Revealed
January 19, 2009

Tonight’s “Ask Amy” focused on a glitch in Houston’s Red Light Camera program. 
Eileen Donevant ran a red light at Westheimer & 610 back in December. But she did it because a Houston Police officer directing traffic told her to. Unfortuantely, the red light camera caught her SUV pulling out into the intersection, but it didn’t show [...]

Your Ike Insurance Questions Answered
January 14, 2009

 Q&A with Audrey Selden, Senior Associate Commissioner for consumer protection at the Texas Department of Insurance
Q: What’s the most common insurance complaints homeowners and businesses have after Hurricane Ike?
A: Most of them deal with claims handling delays. Meaning that a consumer has told us that their insurance carrier is not acting fast enough in terms [...]